Garmin Pay FAQ’s

Where can I use Garmin Pay?

You can use Garmin Pay almost anywhere you can make contactless payments. Simply look for the contactless payment symbol when you go to pay at the terminal.

How do I pay with Garmin Pay?

When you want to pay, simply enter your passcode on your watch. Select your Fire Service Credit Union Visa Debit card from your virtual wallet. Place the watch screen near the contactless payment terminal and you’re done.

Is Garmin Pay secure and private?

Yes, your card details and transactions are secure. Garmin Pay protects you by using watch-specific card numbers and transaction codes every time you make a purchase. Your card number is not stored on your device, on Garmin Pay’s servers or passed to retailers when you pay. With Garmin Pay, you will continue to enjoy $0 liability for unauthorized transactions the same as when using your physical card.

How do I remove or delete a card from Garmin Pay?

You can add, remove or delete a card from Garmin Pay via the Garmin Pay Wallet which is found in the Garmin Pay section of the Garmin Connect Mobile App.

What happens if I lose my Garmin watch?

If you lose your Garmin watch, you don’t need to worry about your card being used. Your card details are not stored on your watch, and your digital wallet on your watch is kept secure with your 4-digit passcode. You can suspend your cards in the Garmin Wallet on your mobile device (accessed via the Garmin Pay section of the Garmin Connect Mobile App) for added security.

What happens if I enter my watch passcode incorrectly?

When accessing your wallet on your Garmin watch, three incorrect passcode attempts will result in the wallet on the device being locked. To unlock the wallet, you will need to return to the Garmin Connect Mobile App and set a new passcode.

To do this, tap Garmin Pay and then reset passcode. You’ll first be prompted to enter the original passcode in order to set a new one.

After three incorrect attempts to enter original passcode, or if you do not remember the original passcode, the current on-device wallet will be deleted to protect your information. If this occurs, you’ll need to repeat the steps to create your wallet, assign a new passcode and add your cards.

Can I use Garmin Pay overseas?

You can use Garmin Pay when travelling internationally at stores that accept contactless payments.