BPAY

A faster more efficient way to pay your bills without having to leave home.

  • Look for the BPAY symbol on your household bills for payment instructions
  • A convenient and secure way to pay your bills
  • You can use BPAY over the internet or in our branch
  • View our BPAY Terms and Conditions

With BPAY, you can pay all those tiresome bills 24/7, 365 days a year. 

Internet BPAY has been specifically designed to protect your funds from unauthorised access.

There are over 4,000 billers in the national BPAY network, including most councils, telephone, electricity and gas organisations. So next time you've got a stack of bills to pay, why not get it over and done with in one hit.

Debits and Credits

Direct Debits and Periodical Payments allow you to prearrange payment of an authorised sum to a nominated recipient at nominated regular intervals.

A Direct Debit transaction is a transfer of funds directly from your account to an account with another financial institution you have authorised to debit your account.

A Periodical Payment is a transfer of funds at your request from your account to a specified account on a regular basis.

A Direct Credit transaction is a transfer of funds directly into your account arranged by you with a supplier.

Direct Debits:

Established directly with your Direct Debit supplier.

Complete an authorisation form with your Direct Debit supplier supplying our BSB 805-013 and your Member Number and your Member Name

Direct Credits:

Established directly with your Direct Credit supplier.

Provide your Direct Credit supplier (eg your Pay Office) with our BSB 805-013 and your Member Number and your Member Name

Periodical Payments:

Established with FSCU.

Provide us with the details of the account you wish to send funds to by completing a Periodical Payment form.

We will require the payee’s BSB, Account Number and Account Name. We will also need to know the amount you wish to send, date of first payment, and the payment regularity (eg weekly, fortnightly)

Stopping or Cancelling a Direct Debit or Periodical Payment

To stop or cancel a Direct Debit or Periodical Payment please contact us. Alternately you can complete a Direct Debit cancellation form or Periodical Payment form and send it to us. We will cancel your payment upon receipt of your phone call or completed form.

When stopping a Direct Debit we suggest you also contact your Direct Debit supplier and advise them of the cancellation instructing them to stop the Direct Debit without delay.

Cheque Facility

If you need to pay large sums of money or send payments in the mail, then personal cheques may be the best solution for you. You can link your cheque book to your transaction account, so there is no need to hold and manage a separate account.

When you need a cheque, but don’t have a personalised cheque book, we can issue you with a Credit Union cheque straight away.

If you are purchasing a home or have a special need for a bank cheque, we can also assist you. This service requires us to make special arrangements, so we require at least 24 hours notice and a special service fee is payable.

Bank@Post

Bank@Post™ is Australia Post’s agency banking service for personal accounts, with facilities at over 3,300 Australia Post outlets around the nation displaying the Bank@Post sign.

  •  Bank@Post withdraw or deposit money
  • You must have your Visa debit card linked to the account on which you wish to transact. Just present your card and tell the Australia Post staff that you would like to make a Bank@Post transaction. Then all you need to do is swipe your card and enter your PIN to begin.
  • FEES apply for Bank@Post transactions. Click here to view our Fees and Charges brochure

More information