BSB: 805 013

Need help with your Cash Passport?

Need help with your Cash Passport?

Helping you with Cash Passport.

We are always here for our members whether they are in Australia or overseas, using our Visa Debit Card or their Cash Passport Card.
If you find you’re having issues with your Cash Passport while you’re travelling call us during office hours on 08 8227 2222 or send a secure email via the Mobile App or Internet Banking.

We will do as much as we can to get everything working the way you need it too.

If you are having issues outside of our office hours you can ring Cash Passport directly using the number on the back of your Cash Passport Card.

  • Australia: 1800 098 231

  • International: +44 207 649 9404

You might also be able to find the answer on the Cash Passport website ‘Help’ page below.