Debits and Credits

Direct Debits allow you to prearrange a payment of an authorised sum to a nominated recipient at nominated regular intervals.

A Direct Debit transaction is a transfer of funds directly from your account to an account with another financial institution you have authorised to debit your account.

A Direct Credit transaction is a transfer of funds directly into your account arranged by you with a supplier.

Direct Debits:

Established directly with your Direct Debit supplier.

Complete an authorisation form with your Direct Debit supplier supplying our BSB 805-013 and your Member Number and your Member Name

Direct Credits:

Established directly with your Direct Credit supplier.

Provide your Direct Credit supplier (eg your Pay Office) with our BSB 805-013 and your Member Number and your Member Name

Stopping or Cancelling a Direct Debit

To stop or cancel a Direct Debit please contact us. Alternately you can complete a Direct Debit cancellation form or form and send it to us. We will cancel your payment upon receipt of your phone call or completed form.

When stopping a Direct Debit we suggest you also contact your Direct Debit supplier and advise them of the cancellation instructing them to stop the Direct Debit without delay.