Debits and Credits
Direct Debits allow you to prearrange a payment of an authorised sum to a nominated recipient at nominated regular intervals.
A Direct Debit transaction is a transfer of funds directly from your account to an account with another financial institution you have authorised to debit your account.
A Direct Credit transaction is a transfer of funds directly into your account arranged by you with a supplier.
Established directly with your Direct Debit supplier.
Complete an authorisation form with your Direct Debit supplier supplying our BSB 805-013 and your Member Number and your Member Name
Established directly with your Direct Credit supplier.
Provide your Direct Credit supplier (eg your Pay Office) with our BSB 805-013 and your Member Number and your Member Name
Stopping or Cancelling a Direct Debit
To stop or cancel a Direct Debit please contact us. Alternatively, you can complete a Direct Debit cancellation form and send it to us. We will cancel your payment upon receipt of your phone call or completed form.
When stopping a Direct Debit we suggest you also contact your Direct Debit supplier and advise them of the cancellation instructing them to stop the Direct Debit without delay.